Privacy Policy

Information We Collect

Personal Identification Information

When you register an account with ttji, we collect personal identification information necessary to verify your identity, comply with regulatory requirements, and provide gaming services. This information includes:

• Full legal name as it appears on government-issued identification documents;
• Date of birth to verify you meet the minimum age requirement of 21 years;
• Residential address including street address, city, province, and postal code;
• Email address for account communications and notifications;
• Mobile phone number for account security and two-factor authentication;
• Government-issued ID such as passport, driver's license, or national ID card for identity verification;
• Proof of address documents such as utility bills or bank statements dated within the last three months.

This personal information is collected directly from you during account registration and through subsequent verification processes. Providing accurate information is mandatory for creating and maintaining a ttji account. Failure to provide required information or providing false information will result in account suspension or termination.

Financial Information

To process deposits and withdrawals, ttji collects financial information including:

• Payment method details such as GCash mobile number, Maya account information, bank account numbers, and other payment processor credentials;
• Transaction history including deposit amounts, withdrawal requests, and payment processing status;
• Proof of payment ownership such as screenshots showing your name on e-wallet accounts or bank statements confirming account ownership.

Financial information is collected when you initiate deposit or withdrawal transactions. We do not store complete credit card numbers or sensitive authentication data on our servers. Payment processing is handled through secure, PCI-DSS compliant payment gateways that tokenize financial information.

Gaming Activity Data

ttji automatically collects information about your gaming activity to provide services, detect fraud, ensure fair play, and comply with regulatory requirements. Gaming activity data includes:

• Betting history including games played, bet amounts, results, and timestamps;
• Account balance and transaction logs showing all deposits, withdrawals, bets, and winnings;
• Bonus activity including bonuses claimed, wagering progress, and bonus fund conversions;
• Session information such as login times, session duration, and games accessed during each session.

Technical Information

When you access ttji, we automatically collect technical information through cookies, log files, and similar technologies:

• Device information including device type, operating system, browser type, and screen resolution;
• IP address and geolocation data to verify your location and detect unauthorized access;
• Cookies and tracking technologies that remember your preferences and maintain your login session;
• Usage data such as pages visited, features used, clickstream data, and navigation patterns.

Technical information is collected automatically through standard web technologies and is used to improve platform performance, enhance user experience, and maintain security.

How We Use Your Information

ttji uses collected information for specific, legitimate business purposes related to providing gaming services, maintaining platform security, and complying with legal obligations. The primary purposes for which we use your personal information include:

Account Management and Service Delivery

We use your personal information to create and manage your ttji account, process your transactions, and deliver the gaming services you request. This includes:

• Creating and maintaining your user account and profile;
• Verifying your identity and age to ensure compliance with legal requirements;
• Processing deposits, withdrawals, and other financial transactions;
• Enabling gameplay and recording betting activity;
• Calculating and crediting winnings to your account;
• Processing bonus claims and tracking wagering requirements;
• Providing customer support and responding to inquiries.

Security and Fraud Prevention

Protecting your account and maintaining platform integrity requires using your information to detect and prevent fraudulent activity, unauthorized access, and policy violations:

• Monitoring login attempts and account access patterns to detect suspicious activity;
• Identifying and preventing multiple accounts, bonus abuse, and collusion;
• Verifying payment method ownership to prevent financial fraud;
• Detecting automated bot activity and other technical abuses;
• Investigating reports of cheating, harassment, or policy violations;
• Maintaining detailed audit logs for security review and incident response.

Regulatory Compliance and Legal Obligations

As a licensed gaming operator, ttji is subject to regulatory requirements that mandate collection and retention of player information. We use your data to:

• Comply with Philippine gaming regulations and licensing requirements;
• Fulfill anti-money laundering (AML) and know-your-customer (KYC) obligations;
• Report suspicious transactions to relevant authorities when legally required;
• Maintain records for regulatory audits and investigations;
• Enforce responsible gaming policies including self-exclusion and deposit limits;
• Respond to lawful requests from law enforcement or regulatory agencies.

Communication and Marketing

With your consent or where permitted by law, we use your contact information to:

• Send account notifications including deposit confirmations, withdrawal updates, and security alerts;
• Deliver promotional offers, bonuses, and tournament announcements;
• Provide customer support responses and account updates;
• Send newsletters and platform updates about new games or features;
• Conduct surveys and request feedback to improve services.

You may opt out of promotional communications at any time through your account settings or by using the unsubscribe link in emails. Transactional communications regarding your account activity cannot be opted out of as they are necessary for service delivery.

Platform Improvement and Analytics

We analyze aggregated, anonymized data to understand user behavior, improve platform performance, and develop new features:

• Analyzing gameplay patterns to optimize game selection and placement;
• Monitoring platform performance and identifying technical issues;
• Testing new features and measuring their effectiveness;
• Understanding demographic trends to better serve Filipino players;
• Evaluating marketing campaign effectiveness and user acquisition channels.

Information Sharing and Disclosure

ttji does not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only in specific circumstances necessary for service delivery, legal compliance, or with your explicit consent.

Service Providers and Business Partners

We share limited information with trusted third-party service providers who assist in operating the ttji platform. These providers are contractually obligated to protect your information and use it only for the specific services they provide to ttji:

• Payment processors including GCash, Maya, and banking partners who handle financial transactions;
• Identity verification services that confirm the authenticity of submitted documents;
• Cloud hosting providers who store data on secure servers;
• Customer support platforms that enable our support team to assist you;
• Analytics providers who help us understand platform usage through aggregated data;
• Marketing service providers who deliver promotional communications on our behalf.

All service providers are carefully vetted and required to maintain security standards equivalent to those employed by ttji. They are prohibited from using your information for their own purposes or sharing it with other parties.

Legal Requirements and Law Enforcement

ttji may disclose your information when required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal obligations, court orders, or regulatory requirements;
• Respond to lawful requests from law enforcement or government agencies;
• Report suspicious transactions as required by anti-money laundering regulations;
• Protect the rights, property, or safety of ttji, our users, or the public;
• Enforce our Terms & Conditions and investigate potential violations;
• Detect, prevent, or address fraud, security, or technical issues.

Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity. In such cases, we will provide notice before your information becomes subject to a different privacy policy and will ensure the acquiring entity maintains equivalent data protection standards.

With Your Consent

Apart from the circumstances described above, we will not share your personal information with third parties unless we have obtained your explicit consent to do so. You have the right to withdraw consent at any time, though this may affect our ability to provide certain services.

Data Security Measures

ttji implements comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes:

Encryption and Secure Transmission

All data transmitted between your device and ttji servers is protected using 256-bit SSL (Secure Socket Layer) encryption, the same technology used by major financial institutions. This ensures that information cannot be intercepted or read during transmission. Additionally, sensitive data stored on our servers is encrypted at rest using industry-standard encryption algorithms.

Access Controls

Access to personal information is restricted to authorized ttji personnel who require such access to perform their job functions. All employees with access to personal data are bound by confidentiality agreements and receive regular training on data protection practices. We implement role-based access controls ensuring employees can only access information necessary for their specific responsibilities.

Network Security

Our infrastructure includes firewalls, intrusion detection systems, and continuous monitoring to protect against unauthorized access attempts. Regular security audits and penetration testing identify and address potential vulnerabilities. All systems are kept up-to-date with the latest security patches and updates.

Data Backup and Disaster Recovery

ttji maintains regular backups of all data stored on our systems. Backup data is encrypted and stored in geographically separate locations to ensure business continuity in case of hardware failure, natural disasters, or other catastrophic events. Disaster recovery procedures are tested regularly to verify their effectiveness.

Data Retention

ttji retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and applicable legal requirements:

After the applicable retention period expires, personal information is securely deleted or anonymized so that it can no longer be associated with you. Anonymized data may be retained indefinitely for statistical analysis and business intelligence purposes.

Your Privacy Rights

Under Philippine data protection laws and in accordance with our commitment to transparency, you have the following rights regarding your personal information:

Right to Access

You have the right to request confirmation of whether ttji processes your personal information and to obtain a copy of such information. You may request access to your account data at any time through your account dashboard or by contacting customer support. We will provide the requested information within 30 days of your request.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You may update most information directly through your account settings. For information that cannot be updated directly, contact customer support with documentation supporting the requested correction.

Right to Erasure

You may request deletion of your personal information when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent upon which processing is based. However, this right is not absolute. ttji may be required to retain certain information to comply with legal obligations, resolve disputes, or enforce agreements. We will evaluate deletion requests on a case-by-case basis.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible. Data portability requests can be submitted through customer support.

Right to Object

You may object to processing of your personal information for direct marketing purposes at any time. You may also object to processing based on legitimate interests by explaining your particular situation. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Note that withdrawal of certain consents may affect our ability to provide services to you.

To exercise any of these rights, please contact ttji customer support with your request. We may require verification of your identity before processing privacy-related requests to ensure information is disclosed only to authorized individuals.

Cookies and Tracking Technologies

ttji uses cookies and similar tracking technologies to enhance your experience, maintain your login session, remember your preferences, and analyze platform usage. Cookies are small text files stored on your device that help websites remember information about your visit.

Types of Cookies We Use

• Essential Cookies: Required for platform functionality including maintaining your login session, processing transactions, and ensuring security. These cookies cannot be disabled without severely impacting your ability to use ttji.
• Preference Cookies: Remember your settings and preferences such as language selection, display options, and game favorites to provide a personalized experience.
• Analytics Cookies: Collect aggregated information about how users interact with ttji, which pages are most visited, and how users navigate the platform. This data helps us improve user experience and platform performance.
• Marketing Cookies: Track your interaction with promotional content and advertisements to deliver relevant offers and measure marketing campaign effectiveness.

You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect platform functionality. For more information about managing cookies, consult your browser's help documentation.

Children's Privacy

ttji services are strictly prohibited for individuals under 21 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information to ttji, we will immediately delete such information and close the associated account. If you believe a minor has accessed ttji services, please contact customer support immediately.

Changes to This Privacy Policy

ttji reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website with a new effective date. For significant changes that materially affect your rights, we may provide additional notice through email or prominent platform notifications.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of ttji services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how ttji handles your personal information, please contact us through the following channels:

When contacting us about privacy matters, please include your full name, account username (if applicable), and a detailed description of your inquiry or request. For security purposes, we may need to verify your identity before responding to certain requests.